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Support & FAQs

We’re here to help you with any questions you may have about our clean energy products or becoming an Energy Advisor. Explore our FAQs for quick answers, or reach out to our support team for personalized assistance.

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Most of the answers to common questions about becoming an Energy Advisor can be found on this page–scroll to check them out!

If you still haven’t found answers in the FAQs, feel free to reach out anytime Monday thru Friday from 9am – 5pm ET.

+1 844-436-3649
easupport@thinkenergy.plus
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Frequently Asked Questions

Where does Think+ offer service in the U.S.?

Think+ connects customers to electricity and/or community solar products in 16 states and Washington, DC.

What is energy deregulation?

Energy deregulation is a system that allows consumers to choose their energy supplier. This prevents energy monopolies and gives consumers the freedom to choose from multiple energy providers based on rates that suit their needs at competitive prices. Think Energy is a leading player in this industry.

What products will I sell to friends and family?

Think Energy and Think Community Solar offer a diverse suite of electricity and community solar plans, so you’ll be able to connect your friends and family with the products that best meet their needs.

What support do I get?

Each Think+ Energy Advisor has access to virtual training and Q&A sessions, a personalized customer enrollment website, customizable marketing materials, a web office, and more.

Will my customers be switching their utility?

No, Think Energy works collectively with customers’ local utility to help deliver energy to their homes. Local utilities will continue to be responsible for handling billing and maintenance, reading meters, responding to emergencies, and delivering electricity through the same infrastructure/pipelines that they have always used.

Am I an employee or an independent contractor?

Think+ Energy Advisors are independent contracts. If you have any questions on independent contractor status and what it entails, you can read more in our Terms & Policies.

Are there monthly fees to be an Energy Advisor?

No. Starting as an Energy Advisor requires $59 upfront and a $149 annual renewal fee.

What is the Free Energy Club?

The Free Energy Club is a referral program that enables customers to earn monthly cash rebates of up to 100% of your Think Energy electricity supply charges. Learn more at ThinkEnergy.com/refer.